TRAINING WORKSHOP ON THE CONCEPTS AND MEASURING EFFICIENCY IN HEALTHCARE

The United Nations University – International Institute for Global Health in partnership with International Training Center for Casemix and Clinical Coding (ITCC-UKM) ofUniversti Kebangsaan Malaysia had recently organized a two-day training workshopon efficiency held on December 19-20, 2011 in UNU-IIGH Bldg. The said activity was participated by nine technical staff from Ministry of Health Malaysia and postgraduate students from UNU-IIGH and University of Kebangsaan Malaysia. The training workshop was officiated by Tan Sri Dr. Mohamed Salleh Yasin, Director of UNU-IIGH

Professor Dr. Syed Aljunid, Senior Research Fellow of UNU-IIGH, Dr Hossein Moshiri, Postdoctoral Fellow of UNU-IIGH and Dr Zafar Ahmed from ITCC-UKM conducted the workshop. The participants were provided with a comprehensive introduction on the overall concepts of efficiency and casemix system, use of techniques for measuring efficiency in healthcare and the application of the measurement tools on efficiency in the healthcare industry. The experts were optimistic that the knowledge acquired by the participants during the workshop would be translated into practice in their work environment.

At the end of the training workshop the participants were requested to answer the evaluation questionnaire focused on the objectives, organization, methodology/learning effects and expertise of the trainers. The purpose of the evaluation questionnaire is to guide the Institution and trainers in continuously improving the quality of their training method.